https:\/\/unifieddigitalsystems.co.ke<\/a>, you agree to comply with and be bound by the following Terms and Conditions.<\/p>\n\n\n\nIf you do not agree with any part of these terms, please do not use our website or services.<\/p>\n\n\n\n
\n\n\n\nUse of the Website<\/strong><\/p>\n\n\n\nBy using this website, you agree to:<\/p>\n\n\n\n
\n- Provide accurate and complete information when placing orders<\/li>\n\n\n\n
- Use the website only for lawful purposes<\/li>\n\n\n\n
- Not misuse or attempt to interfere with the website\u2019s functionality<\/li>\n\n\n\n
- Not attempt unauthorized access to any part of the website<\/li>\n<\/ul>\n\n\n\n
We reserve the right to suspend or terminate access to users who violate these terms.<\/p>\n\n\n\n
\n\n\n\nProducts and Services<\/strong><\/p>\n\n\n\nWe strive to ensure that all product descriptions, images, and prices displayed on the website are accurate. However, errors may occasionally occur.<\/p>\n\n\n\n
We reserve the right to:<\/p>\n\n\n\n
\n- Correct any errors or inaccuracies<\/li>\n\n\n\n
- Modify or discontinue products without notice<\/li>\n\n\n\n
- Refuse or cancel orders if necessary<\/li>\n<\/ul>\n\n\n\n
\n\n\n\nOrders and Acceptance<\/strong><\/p>\n\n\n\nWhen you place an order through our website:<\/p>\n\n\n\n
\n- You agree that the information provided is accurate.<\/li>\n\n\n\n
- All orders are subject to availability and acceptance.<\/li>\n\n\n\n
- We reserve the right to refuse or cancel orders at our discretion.<\/li>\n<\/ul>\n\n\n\n
An order confirmation does not necessarily guarantee acceptance of the order.<\/p>\n\n\n\n
\n\n\n\nPricing<\/strong><\/p>\n\n\n\nAll prices listed on the website are subject to change without notice.<\/p>\n\n\n\n
Additional charges may apply for:<\/p>\n\n\n\n
\n- Delivery fees<\/li>\n\n\n\n
- Taxes or applicable government charges<\/li>\n\n\n\n
- Special delivery arrangements<\/li>\n<\/ul>\n\n\n\n
The total cost will normally be displayed during checkout.<\/p>\n\n\n\n
\n\n\n\nPayments<\/strong><\/p>\n\n\n\nCustomers may pay for orders using available payment options provided on the website.<\/p>\n\n\n\n
Where payment is made on-site or upon delivery<\/strong>, the customer agrees to make full payment at the time of delivery or collection.<\/p>\n\n\n\nFailure to complete payment may result in cancellation of the order or refusal of future service.<\/p>\n\n\n\n
\n\n\n\nDelivery Services<\/strong><\/p>\n\n\n\nWe aim to deliver all orders within reasonable timeframes. However, delivery times may vary depending on several factors, including:<\/p>\n\n\n\n
\n- Customer location<\/li>\n\n\n\n
- Order volume<\/li>\n\n\n\n
- Product availability<\/li>\n\n\n\n
- External factors such as weather conditions or traffic<\/li>\n<\/ul>\n\n\n\n
In some cases, deliveries may be handled by third-party delivery partners. While we make reasonable efforts to work with reliable delivery providers, we are not responsible for delays or issues caused by external delivery services.<\/p>\n\n\n\n
Customers may also choose to arrange delivery through their preferred courier service<\/strong>. Once the selected courier collects the item from our shop or receives the item from us, the order will be considered delivered<\/strong>, and we will not be responsible for the item thereafter.<\/p>\n\n\n\nCustomers are responsible for ensuring that all delivery details provided (such as address and contact information) are accurate and complete<\/strong>. We are not responsible for delivery issues resulting from incorrect or incomplete information.<\/p>\n\n\n\n
\n\n\n\nOrder Cancellations<\/strong><\/p>\n\n\n\nOrders may be cancelled under the following circumstances:<\/p>\n\n\n\n
\n- Before dispatch or preparation<\/li>\n\n\n\n
- If payment cannot be confirmed<\/li>\n\n\n\n
- If products are unavailable<\/li>\n<\/ul>\n\n\n\n
Once an order has been dispatched or is already in delivery, cancellation may not be possible.<\/p>\n\n\n\n
\n\n\n\nIntellectual Property<\/strong><\/p>\n\n\n\nAll content available on this website, including but not limited to:<\/p>\n\n\n\n
\n- Logos<\/li>\n\n\n\n
- Images<\/li>\n\n\n\n
- Product descriptions<\/li>\n\n\n\n
- Graphics<\/li>\n\n\n\n
- Text<\/li>\n<\/ul>\n\n\n\n
is the property of Unified Digital Systems<\/strong> or its respective content providers and is protected by applicable copyright, trademark, and intellectual property laws<\/strong>.<\/p>\n\n\n\nSome logos, trademarks, and brand names displayed on this website belong to their respective manufacturers and brand owners<\/strong>, who reserve all rights to their intellectual property.<\/p>\n\n\n\nNo content from this website may be copied, reproduced, modified, distributed, or used<\/strong> in any form without prior written permission from Unified Digital Systems<\/strong> or the respective rights holder.<\/p>\n\n\n\nUnauthorized use of any materials from this website may violate copyright, trademark, and other applicable laws.<\/p>\n\n\n\n
\n\n\n\nLimitation of Liability<\/strong><\/p>\n\n\n\nUnified Digital Systems shall not be liable for:<\/p>\n\n\n\n
\n- Indirect or consequential losses<\/li>\n\n\n\n
- Loss resulting from website downtime<\/li>\n\n\n\n
- Delays caused by delivery partners<\/li>\n\n\n\n
- Errors caused by incorrect information provided by the customer<\/li>\n<\/ul>\n\n\n\n
Use of this website is at the user\u2019s own risk.<\/p>\n\n\n\n
\n\n\n\nChanges to Terms<\/strong><\/p>\n\n\n\nWe reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page.<\/p>\n\n\n\n
Continued use of the website indicates acceptance of the updated terms.<\/p>\n\n\n\n
\n\n\n\nGoverning Law<\/strong><\/p>\n\n\n\nThese Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which the business operates.<\/p>\n\n\n\n
\n\n\n\nContact Information<\/strong><\/p>\n\n\n\nIf you have questions regarding these Terms and Conditions, please contact us through: online.support@unifieddigitalsystems.co.ke<\/p>\n\n\n\n
\n\n\n\nRefund and Returns Policy<\/strong><\/p>\n\n\n\nOverview<\/strong><\/p>\n\n\n\nAt Unified Digital Systems<\/strong>, we aim to ensure customer satisfaction. If you are not satisfied with your purchase, you may request a return or refund subject to the conditions outlined below.<\/p>\n\n\n\n
\n\n\n\nEligibility for Returns<\/strong><\/p>\n\n\n\nItems may be eligible for return if:<\/p>\n\n\n\n
\n- The item is defective or damaged<\/li>\n\n\n\n
- The wrong item was delivered<\/li>\n\n\n\n
- The item does not match the product description<\/li>\n\n\n\n
- The return request is made within the allowed return period<\/li>\n<\/ul>\n\n\n\n
Items must be returned in their original condition and packaging<\/strong> where possible.<\/p>\n\n\n\n
\n\n\n\nNon-Returnable Items<\/strong><\/p>\n\n\n\nCertain items may not be eligible for return, including:<\/p>\n\n\n\n
\n- Items that have been used or damaged after delivery<\/li>\n\n\n\n
- Items returned without proof of purchase<\/li>\n\n\n\n
- Customized or special-order products<\/li>\n\n\n\n
- Perishable goods (if applicable)<\/li>\n\n\n\n
- New items that are factory sealed if the seal is broken \/ package opened<\/li>\n<\/ul>\n\n\n\n
\n\n\n\nReturn Period<\/strong><\/p>\n\n\n\nCustomers should request a return within 48 hours of receiving the product<\/strong> unless otherwise specified.<\/p>\n\n\n\nRequests made after the return period may not be eligible for refund or replacement.<\/p>\n\n\n\n
\n\n\n\nRefund Process<\/strong><\/p>\n\n\n\nOnce a returned item has been received and inspected, we will notify you of the approval or rejection of your refund.<\/p>\n\n\n\n
If approved:<\/p>\n\n\n\n
\n- Refunds may be issued through the original payment method where possible.<\/li>\n\n\n\n
- If payment was made on-site or in cash<\/strong>, refunds may be processed through an agreed alternative method.<\/li>\n<\/ul>\n\n\n\n
Refund processing times may vary depending on payment providers or internal processing.<\/p>\n\n\n\n
\n\n\n\nExchanges<\/strong><\/p>\n\n\n\nIf a product is defective or incorrect, we may offer:<\/p>\n\n\n\n
\n- A replacement item<\/li>\n\n\n\n
- A repair (where applicable)<\/li>\n\n\n\n
- A refund<\/li>\n<\/ul>\n\n\n\n
Exchanges are subject to product availability.<\/p>\n\n\n\n
\n\n\n\nDelivery Costs for Returns<\/strong><\/p>\n\n\n\nIn cases where the return is due to our error (wrong item or defective product-non warranty), we may cover return delivery costs.<\/p>\n\n\n\n
If the return is due to customer preference or other non-defective reasons, the customer will be responsible for return shipping costs.<\/p>\n\n\n\n
\n\n\n\nDamaged or Missing Items<\/strong><\/p>\n\n\n\nIf you receive a damaged item or an incomplete order, please contact us as soon as possible with:<\/p>\n\n\n\n
\n- Your order number<\/li>\n\n\n\n
- Description of the issue<\/li>\n\n\n\n
- Photos of the product if applicable<\/li>\n<\/ul>\n\n\n\n
This will help us resolve the issue quickly.<\/p>\n\n\n\n
\n\n\n\nFraud Prevention and Order Verification<\/strong><\/p>\n\n\n\nTo protect our customers and business from fraudulent activities, Unified Digital Systems<\/strong> reserves the right to verify orders before processing or dispatching them.<\/p>\n\n\n\nOrder verification measures may include:<\/p>\n\n\n\n